logo
products

FAQ

Home >

Shenzhen Haoming Industrial Co., Ltd. company FAQ

FAQ
Q Can I purchase samples?
  • If the product is in stock, you can place a sample order on our B2C platform.
  • If you need us to produce based on your sample, you may need to provide the original sample and pay a sample fee.
  • If you place a bulk order later, the sample fee and shipping cost can be refunded.
Q What is the minimum order quantity (MOQ)?
  • If the product is listed on our B2C platform or in stock, there is no MOQ requirement.
  • If there is no stock, the MOQ will be determined based on the specific situation.
Q What payment methods do you accept?
  • T/T (Bank Transfer)
  • PayPal
  • Alibaba Payment
  • WeChat Pay
Q How soon can I get a quotation?

Prices for existing products will be provided within 24 hours.

Q How long does it take for the product to be ready for shipping?
  • The delivery time depends on the order quantity and the factory’s production schedule.
  • Export license processing may also affect the timeline.
  • Generally, if shipped via express delivery, it takes less than 15 days.
Q What kind of after-sales service do you provide?
  • If the product does not meet quality standards, please take photos or videos and send them to us.
  • Within the contract warranty period, we will provide a refund or appropriate after-sales service.

For any further questions, feel free to contact us!

Contact Us
you can contact us at anytime!